What you'll learn
Develop advanced knowledge and skills in tourism and hospitality management, focusing on contemporary issues, marketing, customer relations, operations, finance, and human resources.
- Critically analyze contemporary issues affecting the tourism and hospitality industry.
- Develop and implement effective marketing strategies tailored to the tourism and hospitality sectors.
- Manage customer relations to enhance customer satisfaction and loyalty.
- Oversee operations management to improve efficiency and service quality.
- Apply financial management principles to make informed business decisions.
- Implement human resource management strategies to optimize staff performance.
The diploma comprises six mandatory units, 20 credits for each unit, totaling 120 credits, 1,200 hours of Total Qualification Time (TQT), and 480 Guided Learning Hours (GLH).
Duration and Delivery
The qualification is delivered face-to-face, through lectures, tutorials, seminars, distance, online by approved centres only.
Assessment and Verification
All units are internally assessed by the center and externally verified by OTHM. Assessments are criterion-referenced, focusing on the achievement of specified learning outcomes.
Progression Opportunities
- Further Education: Progress to the OTHM Level 6 Diploma in Tourism and Hospitality Management.
- University Admission: Qualification is approved and regulated by Ofqual, facilitating entry into the final year of a three-year UK Bachelor's degree program.